RECOMMENDED BY
THE HAPPY TO HELP METHOD
7 Life Changing Values Everyone Can Learn In Our Sales Training
1
UNDERSTANDING ACCOUNTABLITY
In sales, accountability means taking responsibility for your actions and results. Sales professionals must own their performance, whether they achieve their targets or not. This value fosters a culture of trust, encouraging team members to support each other and learn from successes and failures alike.
2
CREATING CONNECTION
Building genuine connections with clients is essential in sales. This value emphasizes the importance of understanding customer needs and establishing rapport. Strong connections lead to lasting relationships, increased customer loyalty, and ultimately, higher sales success.
3
DEVELOPING CURIOSITY
Curiosity drives sales professionals to ask insightful questions and seek to understand their clients better. This value encourages continuous learning and exploration of new ideas, products, and market trends, enabling salespeople to offer tailored solutions that meet the unique needs of their customers.
4
UNLOCKING CREATIVITY
Creativity in sales allows professionals to think outside the box when developing strategies and solutions. This value empowers salespeople to innovate in their approach, whether it’s crafting compelling pitches or finding unique ways to overcome objections, ultimately leading to more successful outcomes.
5
TRAINING TENACITY
Sales often involves facing rejection and overcoming obstacles. Tenacity is the persistence to keep that sales cycle moving forward. Being tenacious around follow up and follow through are paramount to winning business and closing sales.
6
BECOMING RESILIENT
Resilience is the ability to bounce back from setbacks and maintain a positive attitude. In sales, resilience helps professionals recover from lost deals or difficult interactions. This value fosters a mindset that views challenges as opportunities for growth, enabling salespeople to adapt and thrive in a competitive environment.
7
CONTINUOUSLY GROWING
The value of growth underscores the importance of continuous improvement and development in sales. This mindset encourages sales professionals to seek feedback, invest in their training, and embrace new skills. A focus on growth not only enhances individual performance but also contributes to the overall success of the team and organization.
ABOUT ME
I’m Passionate About Making You a Successful Salesperson.
Michael “MJ” Glickert brings more than 20 years of sales experience and thousands of hours training teams on what actually works. After selling his own company in 2025, he helped a friend grow a fence business—and within 60 days became the team’s #1 salesperson using a simple philosophy: sales works best when you’re honest, curious, and focused on helping people.
That experience inspired the Happy to Help Method, a values-first approach that helps individuals and teams build confidence, create real connections, and close more deals with integrity.
HEAR FROM THOSE WHO'VE TRANSFORMED THEIR CAREERS
“Within three months my close rate improved significantly and I’m more confident in every conversation I have with prospects. MJ's coaching is practical and incredibly effective.”
JASON LEE, SENIOR ACCOUNT EXECUTIVE
“His ability to break down complex sales conversations into simple frameworks was exactly what our team needed. Within weeks we saw stronger discovery calls, better objection handling, and more confident reps.”
SARAH MITCHELL, VP OF SALES
“MJ led a two-day sales training for our account executives and it was one of the most valuable workshops we’ve hosted. He quickly built trust with the team and delivered practical techniques that our reps could use right away.”
DAVID RAMIREZ, CHIEF REVENUE OFFICER
